Refund and Cancellation Policy

Last Updated: 10/15/2026

1. Subscriptions & Cancellations

Shravani offers a B2B Software-as-a-Service subscription. You can cancel your subscription at any time by accessing your account dashboard or contacting our support team.

When you cancel your subscription, the cancellation will take effect at the end of your current paid billing cycle. You will retain full access to your account and premium features until the end of this billing cycle.

2. Refund Policy

Because we offer a fully functional free tier for testing the platform before upgrading, we do not offer refunds or credits for partial months of service, downgrade refunds, or refunds for unused time.

Exceptions may be made on a case-by-case basis at our sole discretion, such as in the event of an accidental double charge or a prolonged, unexpected service outage that breaches our internal service level targets.

3. Billing Errors

If you believe you have been billed in error, you must contact us within 14 days of the billing date. We will investigate the issue and, if an error is confirmed on our end, issue a full refund for the erroneous charge.

4. Account Termination

We reserve the right to suspend or terminate your account without a refund if you are found to be in violation of our Terms of Service (e.g., using the platform for spam or malicious purposes).

5. Contact Information

To initiate a cancellation or if you have any questions regarding your billing and refunds, please contact us at: